Crystal Palace F.C Sneakers - Premier League Shoes - Custom AF1 Style Sneakers

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@dailydealsuk.com. Please note that returns will need to be sent to the following address: 6 Partickhill Road Flat 1 Glasgow G11 5BL SCT GB

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@dailydealsuk.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 22 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 22 business days have passed since we’ve approved your return, please contact us at support@dailydealsuk.com.

When will my order be shipped?
To estimate when you may receive your order, please refer to the timeline below.

Estimated delivery time for orders shipped to the United Kingdom
(processing time + shipping time):

For customised or personalised orders, additional time may be required to prepare artwork, layouts, or design files before production. Design preparation typically takes 2–3 business days and may vary depending on the complexity of the request.

PLEASE NOTE:

• Order cut-off time: 5:00 PM (UK Time / GMT). Orders placed after this time will be processed starting the next business day.
• The timeframes above apply to standard shipping within the United Kingdom.
• All timeframes are expressed in business days (excluding weekends and public holidays).
• Delivery times are estimates only and may vary due to production volume, courier delays, customs clearance, or other circumstances beyond our control.
• During peak seasons or public holidays, processing and delivery times may take longer than usual.
• International shipments may experience additional delays due to customs inspections. We appreciate your understanding.

How can I track my order?
Once your order has been shipped, you will receive a tracking number via email.
You can track your shipment using the tracking link provided in the email or via common tracking platforms such as:
https://www.yuntrack.com/

If you have any questions about your order, please contact us at support@dailydealsuk.com.

I haven’t received my parcel. What should I do?
In many cases, parcels are held at a local delivery office or a delivery attempt may have been missed.

If your order has not been delivered after 30 business days and valid tracking information is available, please contact our support team. We will review the case and offer a suitable solution, such as a replacement or refund where appropriate.

If fewer than 30 business days have passed and tracking information is available, we kindly ask that you allow additional time for delivery.

Please contact our customer support team at support@dailydealsuk.com and we will do our best to assist you.

How much does shipping cost?
We offer free standard shipping on all orders shipped to the United Kingdom.

Any customs duties, taxes, or import charges (if applicable) are not included in the product price and may be charged by local authorities. These charges are the responsibility of the customer.